Privacy Policy

FACTS WHAT DOES RIVERSIDE BANK DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives customers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and employment information
  • Account balances and credit history
  • Income and Assets
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Riverside Bank chooses to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Riverside Bank share? Can you limit this sharing
For our everyday business purposes -- such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus YES NO
For our marketing purposes -- to offer our products and services to you NO We don't share
For joint marketing with other financial companies NO We don't share
For our affiliates' everyday business purposes -- information about your transactions and experiences YES YES
For our affiliates' everyday business purposes -- information about your creditworthiness YES YES
For our affiliates to market to you NO We don't share
For nonaffiliates to market to you NO We don't share
To limit our sharing
  • Call 888-834-4351 - Our menu will prompt you through your choice(s)
  • Or
  • Visit us onlinwe:w w.riversidebanc.com
  • Please Note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing.
Questions? Call 888-834-4351 or go to www.riversidebanc.com
Who we are
Who is providing this notice? Riverside Bank
What we are
How does Riverside Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Riverside Bank collect my personal information? We collect your personal information, for example, when you
  • Apply for a loan or deposit money
  • Make a wire transfer or open an account
  • Show your driver's license
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else? Your choices will apply to everyone on your account.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Our affiliates include companies with a Riverside Bank; and financial companies such as Riverside Mortgage Company, Inc. and Arkansas Mortgage Company, Inc.
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Riverside Bank does not share with nonaffiliates so they canmarket to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Riverside Bank doesn't jointly market.